Free shipping from 120 €

60 days return policy

Expert advice

12% discount on selected products when purchasing goods worth over 185 €. Valid until 24. 5. 2026. Code: TA211IE

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About purchase

In this section, you will find all the important information about purchasing on our website. We will explain in detail how to proceed while ordering products, the options for payment and shipping, and how to deal with possible complaints and returns. Our goal is to make the shopping process as simple and comfortable as possible. If you have any questions or need more information, do not hesitate to contact us - we will gladly help you.

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Shopping at Alasans is worth it

At Alasans, we strive to make our customers' shopping as convenient as possible. That's why free shipping and 60 days to return the goods are a matter of course in our e-shop.

8.7.2025About purchase

Get a lot of benefits just by registering on our e-shop

It only takes a few seconds to register on our e-shop for benefits. In addition to an overview of your orders, you will also learn about all important novelties and special offers.

About purchase

How to place an order

Welcome to the online store with lights - Alasanss.ie. We are an e-shop with a long tradition and we are glad that you have visited our website. In the following text, we will guide you through the individual steps that are needed to create an order and easily purchase goods. Let's do it!

29.5.2023About purchase

How to proceed when claiming goods

If you find the goods inoperable or have stopped working during use, be sure to let us know using the complaint form.

4.8.2023About purchase

Convenient shopping for companies: Light it up with us!

We would like to support big and small companies, self-employed people, lighting retailers, but also architects, designers, and producers of lights.

About purchase

What to do if your order arrived damaged or incomplete?

What to do if there is something wrong with your order?

25.3.2024About purchase

Are you having problems placing your order?

If you are experiencing issues finishing an order, in most of the cases the problem is related to your browser.

9.9.2022About purchase

Business Terms and Conditions

Table of contents Introductory provisions User account Conclusion of the purchase contract The price of the goods and payment conditions Withdrawal from the purchase contract Transport and delivery of the goods Rights from defective performance Further rights and obligations of the contracting parties Delivery Final provisions Business terms and conditions of the company

4.3.2026About purchase

How to place an order

Welcome at the online store with lights, at Alasans.com. Our eStore has a long-standing tradition and we are happy you visited our website. In the following text we will walk you through the steps on how to place an order and how to easily purchase items. Let’s do it.

9.9.2022About purchase

Shop without worry

Aren’t you sure whether you have ordered the right products? Or have you already purchased some products and later found out, that you would like a different color or shape of a light? Or have you discovered at our eStore a light that you like better? Everything can be solved and we will be happy to help you with that.

13.5.2021About purchase

Contact details

Need help?? We are here for you Mon-Fri between 8:00-16:30 + 353 (818) 882167 helpdesk@alasans.ie Do you have a question? Give us a call: + 353 (818) 882167 Or contact us using our contact form: Order inquiry / general inquiry Technical question / help with selection Form for

14.5.2026About purchase

Warranty terms

If your items don’t meet your requirements or if they are defective, we are very sorry, and we will be happy to provide you with warranty service. What to do in such a case?

18.12.2025About purchase

Ciara

We will help you and answer additional questions.
We are here for you Mon-Fri between 8:00 a.m. and 4:30 p.m.

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+353 (818) 882167 helpdesk@alasans.ie

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