Alasans belongs to well-known companies in the e-commerce world, which, in addition to thousands of positive reviews from satisfied customers, is proven by the company’s repeated inclusion in the rankings of the European digital world leaders. 

We carefully monitor the market development, and we try to react flexibly to its needs and innovate immediately. Only that way we will be able to offer top-notch services, deliver our goods on time, and we will be able to expand the product range according to the requirements of our customers.

More space and process automation

To keep up with the growing demand for our products, we have invested significantly in our logistics capacities and advanced systems of warehouse management in the past few years. 

In October 2023, a completed warehouse hall with an area of over 9,000 sqm and a new hall for 4,500 pallets with a height of 19 m gave the company a substantial increase in warehouse space, allowing us to maintain higher inventory and respond faster to demand.

Not only that, along with an increase in storage capacity, Alasans has also implemented the new system mySTOCK® WMS (Warehouse Management System) by the Kvados a.s. company that can optimize warehouse processes with the help of AI and machine learning. The automation will help to improve the process of picking goods and preparing them for the journey to the customer. The customers can then enjoy their orders earlier.

We optimize and speed up processes

After a massive investment in 2023, in 2024 we focused on improving WMS, speeding up the entire flow of orders and goods in stock, and perfecting individual logistic processes. We focused on the warehouse and transport and handling complaints so that we could improve the experience and satisfaction of our customers.

Currently, we ship orders the same day we receive them from the customers. In the case of orders made in the evening, we ship those the next day. When it comes to personal pick-up in our pick-up shop, the customer can pick up the goods in approximately 4 hours after ordering. Considering that we sell mostly lighting that requires careful handling and packaging, this is a very good result.

A trip to the history of Alasans

Alasans has been on the market for almost 30 years and, at the same time, has been able to grow into the second-largest player in the online market with lights. It currently operates in 26 European countries. 

We are currently selling more than 250  lighting brands, have 50,000 product types in our range, over 1,5 million pieces in stock, and have successfully delivered over 5 million orders to our customers to date.

Customers always come first 

We are aware of the fact that a satisfied customer will come back, and that is why we devote our utmost efforts to offer a well-organized e-shop full of inspiration, comfortable shopping, fast and reliable delivery, and possible complaints. The needs and demands of customers continue to grow, and we know that we can positively influence the further development of our company by investing in their satisfaction. That's why we are constantly adapting our range to customers' current needs and looking for new ways to do things better, which will no doubt be helped by a new warehouse.